Shipping from United Kingdom

Processing time

1 business day

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

Returns & exchanges accepted within 14 days

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I gladly accept cancellations

Request a cancellation within: 0 hours of purchase

Privacy policy

This privacy policy sets out what personal buyer information we receive from etsy.com, how we use it and under what circumstances, if any, we will share it with other parties.

We are committed to keeping buyers’ personal information secure and confidential. For the purposes of The GDPR, we are the Data Controller and process all personal data lawfully, fairly and in a transparent manner. Under Article 6 of The GDPR, the lawful basis on which we process personal data received from etsy.com is that of “Contract” - whereby processing is necessary in order to fulfill buyer orders and enquiries.

Data Retention We retain information provided by etsy.com, such as transaction information for internal financial accounting purposes. It is a legal requirement to retain this information for a period of 7 years.

Data We Receive: Personally Identifiable Information We receive personally identifiable information from etsy.com only when it is voluntarily submitted by buyers when placing an on-line order. The data we receive includes: name, billing address, delivery name, delivery address, e-mail address (in encrypted format), telephone number, date of order, items ordered, value of items ordered, and chosen method of delivery.

We do not sell or rent personally identifiable information to any third party for any purpose.

How We Use Buyers’ Personal Information We may use any personal buyer information provided by etsy.com to:

Process and dispatch buyers’ order/s via Royal Mail or other selected couriers.

Create personalised items (such as crystal gift cards and custom messages) as requested.

Carry out regulatory checks to meet our legal obligations.

Prevent and detect crime and fraud.

Develop and improve our products and services.

Confidentiality and Data Sharing We treat all information we hold about buyers as private and confidential. We will not reveal any personal details or details concerning buyers’ orders to anyone not connected with us, unless:

The buyer asks us to reveal the information, or we have a buyer’s permission to do so.

We are required or permitted to do so by law (e.g., tax authorities or law enforcement).

It is required for delivery purposes (sharing address details with shipping providers).

Data Subject Access Requests Under The GDPR, buyers are entitled to obtain a copy of the data held concerning them and to have any inaccuracies rectified. We are obliged to provide this data within 30 calendar days of the request and free of charge. However, we reserve the right to refuse or charge for requests that are manifestly unfounded, excessive, or repetitive.